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Tekselect Product FAQ
Q: Where do TekSelect products originate?
A: TekSelect inventory comes from various sources
Former demonstration units
Special events such as the Olympics or trade shows
Excess factory inventory
Customer returns
Q: What warranty is included on a TekSelect product?
A: TekSelect products are sold with the same warranty as our new products. Extended service options are also available on
most products.
Q: What performance can be expected from a TekSelect product?
A: TekSelect products are reconditioned to factory specifications and meet the same high standards of quality that you've come
to expect from Tektronix. You never sacrifice performance when purchasing a TekSelect product.
Q: Are TekSelect products the same configuration as what is currently being produced as new products?
A: All products are reconditioned to the configuration they were in when originally manufactured. Tektronix does not represent
that TekSelect products will match the current option configuration offered in new products.
Q: What operating system and firmware is included?
A: Unless otherwise noted, the operating system and firmware is the same that is currently shipping with a new product.
Q: What is the appearance and condition of a TekSelect product?
A: Because these most likely are used products, you'll probably notice normal wear and tear on them. What you sacrifice in
aesthetics, however, you make up for in price and functionality. Remember that while the TekSelect products may have a few
dings and scratches, they come with a standard product warranty at substantial savings from the list price. We stand behind our
TekSelect products.
Q: Can options be added to a TekSelect product?
A: In most cases an option can be added to a TekSelect product. If there is an upgrade kit available to add the desired option,
we can add it.
